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	<title>REAFFINITY Software &#187; General Interest</title>
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	<link>http://reaffinity.com</link>
	<description>Affordable software for your small business</description>
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		<title>The Product Will Speak For Itself</title>
		<link>http://reaffinity.com/2009/08/the-product-will-speak-for-itself/</link>
		<comments>http://reaffinity.com/2009/08/the-product-will-speak-for-itself/#comments</comments>
		<pubDate>Thu, 20 Aug 2009 16:46:57 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Mortgage Lenders]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=172</guid>
		<description><![CDATA[Funny how things work out.  
Like many others, I&#8217;ve been blogging as a way to make products that I&#8217;ve built visible.  Admittedly I could do a better job of describing how they work but I blame that on a software developer&#8217;s conceit, which is that the product will speak for itself.  In [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Introducing the Twitter PageRank Tool</title>
		<link>http://reaffinity.com/2009/08/introducing-the-twitter-pagerank-tool/</link>
		<comments>http://reaffinity.com/2009/08/introducing-the-twitter-pagerank-tool/#comments</comments>
		<pubDate>Wed, 05 Aug 2009 19:47:49 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=168</guid>
		<description><![CDATA[A funny thing happened on the way to writing a post about our new Twitter PageRank tool.  While looking for keywords related to Twitter to enable you to find this, I found plenty of search volume for the word itself, but then search volume fell off a cliff if it had the word twitter [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Great Customer Service</title>
		<link>http://reaffinity.com/2009/07/great-customer-service/</link>
		<comments>http://reaffinity.com/2009/07/great-customer-service/#comments</comments>
		<pubDate>Wed, 22 Jul 2009 23:15:01 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Mortgage Lenders]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=156</guid>
		<description><![CDATA[Stories about great customer service abound. One barely mentions the words and Nordstrom&#8217;s legendary customer service comes to mind or dominates conversations.
But there is another relatively new company that promised to deliver happiness to customers and employees. And that company is hardly ever mentioned as having great customer service.  Instead, Zappos.com has been the [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Your Customer&#8217;s Research Process</title>
		<link>http://reaffinity.com/2009/06/your-customers-research-process/</link>
		<comments>http://reaffinity.com/2009/06/your-customers-research-process/#comments</comments>
		<pubDate>Sat, 20 Jun 2009 21:25:08 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=152</guid>
		<description><![CDATA[I&#8217;m looking to buy a book.  Mind you not just any book, but one that fits my needs at the moment.  The title and topic aren&#8217;t relevant.
And this isn&#8217;t the first time I&#8217;ve bought a book. Truth be told I buy a lot of books.  So much so that I have a [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>DTV Transition And Change</title>
		<link>http://reaffinity.com/2009/06/dtv-transition-and-change/</link>
		<comments>http://reaffinity.com/2009/06/dtv-transition-and-change/#comments</comments>
		<pubDate>Sat, 13 Jun 2009 00:32:52 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Leads]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=146</guid>
		<description><![CDATA[The DTV transition is almost completed, being about as far from a fait accompli as possible.  The FCC has been discussing digital television and digital transmission for quite some time.  And at this point (June 2009) it seems that broadcasters are finally ready to comply &#8211; having been pushed to change.
As far as [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Colorado Association of Mortgage Brokers 2nd Quarterly Event 2009</title>
		<link>http://reaffinity.com/2009/06/colorado-assocation-of-mortgage-brokers-2nd-quarterly-event-2009/</link>
		<comments>http://reaffinity.com/2009/06/colorado-assocation-of-mortgage-brokers-2nd-quarterly-event-2009/#comments</comments>
		<pubDate>Mon, 08 Jun 2009 20:15:47 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Mortgage Lenders]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=143</guid>
		<description><![CDATA[The Colorado Association of Mortgage Brokers will be holding their 2nd Quarter 2009 Event this Wednesday, June 10, 2009.  Just like the 1st Quarter event, this will be held at the Downtown Aquarium from 4:00 &#8211; 7:00pm.
The event will feature Cary Whitaker from DORA speaking about Colorado&#8217;s State Law Updates and the S.A.F.E. Act, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>A Story of Customer Service</title>
		<link>http://reaffinity.com/2009/06/a-story-of-customer-service/</link>
		<comments>http://reaffinity.com/2009/06/a-story-of-customer-service/#comments</comments>
		<pubDate>Tue, 02 Jun 2009 23:59:13 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=138</guid>
		<description><![CDATA[I&#8217;m going to tell you how I got a free computer from Apple.
Well free is a misnomer since the computer that it replaced was originally quite expensive.  This is really a story of customer service and how great customer service can create more value in the long run than the cost of a product. [...]]]></description>
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		<item>
		<title>One Minute Lead Manager</title>
		<link>http://reaffinity.com/2009/04/one-minute-lead-manager/</link>
		<comments>http://reaffinity.com/2009/04/one-minute-lead-manager/#comments</comments>
		<pubDate>Mon, 20 Apr 2009 18:25:07 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Leads]]></category>
		<category><![CDATA[Refinance]]></category>
		<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=129</guid>
		<description><![CDATA[&#8216;The One Minute Manager&#8217;, &#8216;The Sixty-Second Motivator&#8217;, &#8216;Getting Things Done&#8217;, &#8216;The 7 Habits Of Highly Effective People&#8217;.
I should have named a previous post the One Minute Lead Manager.  It would seem that &#8216;Increase Business In 5 Minutes A Day&#8217; is more time than one would want to spend.
For some reason books about accomplishing things [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Follow Through &#8211; Good For More Than Golf</title>
		<link>http://reaffinity.com/2009/04/follow-through-good-for-more-than-golf/</link>
		<comments>http://reaffinity.com/2009/04/follow-through-good-for-more-than-golf/#comments</comments>
		<pubDate>Sat, 04 Apr 2009 23:41:06 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=107</guid>
		<description><![CDATA[Many of the posts here shed some light on how to use our Leads Manager to increase business.  It&#8217;s a great tool for making contact with potential customers and keeping track of contacts made or needing follow up.
In this post I&#8217;d like to share the secret of how to NOT need our product.  [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Spreadsheets As Containers</title>
		<link>http://reaffinity.com/2009/04/spreadsheets-as-containers/</link>
		<comments>http://reaffinity.com/2009/04/spreadsheets-as-containers/#comments</comments>
		<pubDate>Thu, 02 Apr 2009 17:59:15 +0000</pubDate>
		<dc:creator>hank</dc:creator>
				<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://reaffinity.com/?p=103</guid>
		<description><![CDATA[Let me say this upfront: I&#8217;m a fan of spreadsheets.  
Not a big fan mind you and certainly not a fan of the stranglehold that Microsoft has on the spreadsheet market with Excel, but a fan nonetheless.  The usefulness of spreadsheets has been proven over the years when used for budgets, numbers modeling [...]]]></description>
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		<slash:comments>1</slash:comments>
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