From the category archives:

General Interest

The Product Will Speak For Itself

August 20, 2009

in General Interest, Marketing, Mortgage Lenders, Social Networking, Software, Twitter

Funny how things work out.
Like many others, I’ve been blogging as a way to make products that I’ve built visible. Admittedly I could do a better job of describing how they work but I blame that on a software developer’s conceit, which is that the product will speak for itself. In [...]

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Introducing the Twitter PageRank Tool

August 5, 2009

in General Interest, Software, Twitter

A funny thing happened on the way to writing a post about our new Twitter PageRank tool. While looking for keywords related to Twitter to enable you to find this, I found plenty of search volume for the word itself, but then search volume fell off a cliff if it had the word twitter [...]

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Great Customer Service

July 22, 2009

in Customer Service, General Interest, Mortgage Lenders, Small Business

Stories about great customer service abound. One barely mentions the words and Nordstrom’s legendary customer service comes to mind or dominates conversations.
But there is another relatively new company that promised to deliver happiness to customers and employees. And that company is hardly ever mentioned as having great customer service. Instead, Zappos.com has been the [...]

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Your Customer’s Research Process

June 20, 2009

in Customer Service, General Interest, Marketing, Small Business, Social Networking

I’m looking to buy a book. Mind you not just any book, but one that fits my needs at the moment. The title and topic aren’t relevant.
And this isn’t the first time I’ve bought a book. Truth be told I buy a lot of books. So much so that I have a [...]

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DTV Transition And Change

June 12, 2009

in General Interest, Leads

The DTV transition is almost completed, being about as far from a fait accompli as possible. The FCC has been discussing digital television and digital transmission for quite some time. And at this point (June 2009) it seems that broadcasters are finally ready to comply – having been pushed to change.
As far as [...]

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